Shipping policy
Shipping
Every order from our studio is wrapped, checked, and dispatched with care from Jaipur. Here's what to expect.
Where we ship
We ship across India — to every state and union territory.
For international orders, please write to us at hello@akaaystories.com with your address and the pieces you'd like to order, and we'll get back to you with shipping options and timelines.
Shipping cost
Shipping is free on all orders across India. The price you see is the price you pay.
When your order ships
Orders placed before 2:00 PM IST on a working day are dispatched the same day. Orders placed after that, or on weekends and public holidays, are dispatched the next working day.
Once your order leaves our studio, you'll receive a confirmation email with a tracking link so you can follow it to your door.
Delivery timeline
- Metro cities (Mumbai, Delhi NCR, Bangalore, Chennai, Hyderabad, Pune, Kolkata, Ahmedabad): 2–4 working days
- Tier 2 cities and other urban areas: 3–6 working days
- Smaller towns and remote pin codes: 5–8 working days
Delivery may take a little longer during festive periods, monsoon, or in case of unforeseen courier delays — we'll always keep you posted if something is off-schedule.
Cash on Delivery
COD is available across most pin codes in India. A small COD handling fee may apply at checkout depending on your location. If COD isn't supported at your pin code, only prepaid payment will be available.
Order not arrived?
If your tracking hasn't updated in over 48 hours, or your order is taking longer than expected, write to us at hello@akaaystories.com with your order number and we'll look into it right away.